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Careers

Customer Service Executive

An exciting opportunity to join Mimi Holliday to support the team during the launch of the first flag-ship store in London’s Primrose Hill.

In 2003, huge demand carved the way for Mimi Holliday, created as a diffusion line to the luxury of Damaris lingerie. With the same wild, creative brand ethos, and maintaining the exceptional fit and quality of Damaris, Mimi Holliday was born famous.

Mimi Holliday is committed to creating cool, approachable lingerie for every woman.
We are looking for a well presented, enthusiastic and bright Brand Ambassador with excellent levels of customer service.

Duties & Key Tasks: 

  • Managing Front of House as the face and voice of the company, you will be the first point of call for all queries into the office.
  • Liaising with customers from the beginning to end of their purchase maintaining excellent levels of customer service throughout.
  • Management of warehouse and logistics team.
  • Oversee daily processing of all outbound B2C customer orders from our warehouse onsite.
  • Ensuring that the warehouse and fulfilment area is presentable at all times.
  • Timely distribution of all deliveries out of the office.
  • Timely distribution of all deliveries into the office to all departments.
  • Management of all office supplies and B2C packaging supplies.
  • Input and management of website data and online stock management.
  • Confirming work experience placements and overseeing placements who work in this department.

Essential Skills: 

  • Excellent communication skills and the ability to work as part of a team
  • Excellent telephone manner and well presented
  • Highly organised, efficient and accurate
  • Strong analytical and numerical skills
  • Ambition to drive sales when liaising with customers
  • An eye for detail, ability to be creative & strong brand communication skills
  • Fluent in English
  • Pro-active and organised approach to work
  • Mac and PC user
  • Microsoft Word and Excel literate
  • Ecommerce sales and stock management skills

Location: NW1, London

Hours:  9am - 5.50pm Monday to Friday

Start Date: Immediate

Salary: Depending on experience

To apply, please send all CV’s to louisa@damaris.co.uk

 

 

Sales Associate - Part Time

An exciting opportunity to join Mimi Holliday to support the team during the launch of the first flag-ship store in London’s Primrose Hill.

In 2003, huge demand carved the way for Mimi Holliday, created as a diffusion line to the luxury of Damaris lingerie. With the same wild, creative brand ethos, and maintaining the exceptional fit and quality of Damaris, Mimi Holliday was born famous.

Mimi Holliday is committed to creating cool, approachable lingerie for every woman.
We are looking for a well presented, enthusiastic and bright individual with excellent levels of customer service.

Duties & Key Tasks: 

  • Welcome and assist all customers offering appropriate and personal advice exceeding expectation. 
  • Encourage customer loyalty and data capture.
  • Increase units per transaction.
  • Maintaining impeccable store standards.
  • Liaising with customers and the stock room team for all customer requests and proactive replenishment.
  • Provide end of day sales reports.
  • Passion and full understanding of the brand and product.

Essential Skills: 

  • Experience of customer service in the luxury sector.
  • Excellent communication skills.
  • Excellent telephone manner and well presented.
  • Ambition to drive sales when liaising with customers.
  • An eye for detail, ability to be creative & strong brand communication skills.
  • Fluent in English.
  • Good timekeeping and punctuality.

Location: NW1, London

Hours: Weekdays: 1.30pm - 6pm, Saturday: 10.30am – 6pm, Sunday: 12pm - 6pm

Start Date: Immediate

Salary: Depending on experience

To apply, please send all CV’s to louisa@damaris.co.uk

 

 

 

Graphic Designer & Social Media Manager

A fantastic opportunity has arisen to join Mimi Holliday; the leading avant-garde luxury lingerie brand known worldwide for beautiful and unique designs in the most luxurious fabrics.

We are currently seeking a talented Graphic Designer and Social Media Manager.  Proficiency in Photoshop and InDesign are required, with a proven visual and written creative flair in fashion. Must have knowledge of Mail chimp or a similar email management system and admin of an Ecommerce platform is preferred.

Mimi Holliday is a rapidly growing company and soon to launch the debut Mimi Holliday flagship store. The successful candidate will be well presented, conscientious and a driven graduate joining our Head Office team in London’s Primrose Hill.

Duties & Key Tasks: 

  • Create visually engaging emails and weekly newsletters adopting the Mimi Holliday aesthetics and visual language.
  • Create and maintain a monthly forecast of events and ideas for weekly mailers and blog content.
  • Take ownership of Mimi Holliday Social Media accounts creating fashionable and informative daily posts.
  • Design web banners and pages, press marketing materials, ads and brochures with supporting copy.
  • Retouch, resize and crop images and uploading to website admin.
  • Management of Mimi Holliday imagery archives.
  • Creating press releases for new product launches.
  • Produce creative and accurate product descriptions for website content.
  • Assisting on photoshoots.

Essential Skills: 

  • Experience as a Graphic Designer in fashion
  • Ideally have a creative degree or qualification
  • Adobe InDesign, Photoshop and basic Retouching
  • Strong portfolio of work
  • Excellent written and communication skills.
  • Mail Chimp knowledge (beneficial)
  • Shopify or Magento Admin experience (beneficial)
  • Creative flair at pace while observing brand guidelines & an attention to detail.
  • Proficiency in Mac usage
  • Excellent multi-tasker and problem solving skills
  • Pro-active and organised approach to work

Location: NW1, London

Hours: 9.30am – 5.30pm Monday to Friday

Start Date: Immediate 

To apply, please send all CV’s to louisa@damaris.co.uk

 

 

 

Luxury Fashion Internship

Duties and Key tasks:

The intern's role will be to support the Mimi Holliday team in all areas of the company, including PR and Marketing, Sales, E-Commerce and Production. This will involve a wide variety of tasks, giving the candidate valuable experience and a well-rounded insight into how a fashion head office operates. You must be a reliable, enthusiastic, hard-working individual with good communication skills and an eye for detail. Duties will include: the maintenance of all press samples, including coordinating sample returns, assistance at Press Events, assisting with logistics, warehousing & front of house services and generally supporting the team in all areas.You can very much make this role your own; your interests and strengths will determine the areas of the business in which you focus.

This position is available immediately for a minimum of three months (although shorter periods will be considered) and is a wonderful chance to gain invaluable experience in a busy and fast paced head office for those wishing to pursue a career in lingerie or fashion. The role is unpaid, however travel fees for zones 1-3 will be reimbursed and an allowance of one set of Mimi Holliday lingerie per month will be available.

Fashion or retail experience is preferred but not essential, and knowledge of Photoshop, Microsoft Excel, Microsoft Word and PowerPoint is an advantage.

Responsibilities include:

  • Working with the PR & Marketing Manager: liaising with press and arranging press send outs and call backs, delivering press samples to the head offices of the biggest fashion magazines in the world!
  • Exposure to Social Media - creating exciting and engaging content for Instagram, participating in the creation of blog posts
  • For successful candidates working with the business during March or October, you will be integral in the organisation and implementation of our S/S or A/W Press Events 
  • Acting as the Front of House for the office, directing calls and deliveries to relevant members of staff and answering customer queries
  • Assisting with logistics and the processing of online customer orders 
  • Assisting Customer Services and Sales teams with administrative tasks
  • Ensuring the office is maintained to a high standard and being proactive in this pursuit
  • Taking on a variety of ad-hoc office tasks


Essential Skills:

  • Excellent telephone manner and well presented
  • Pro-active and organised approach to work
  • Fluent in English
  • Microsoft Word and Excel literate
  • Passionate about lingerie!

Location: NW1, London
Length of Placement: Preferably a minimum of 3 months but shorter terms may be considered
Hours: 9.30am – 5.30pm Monday to Friday
Expenses: Travel expenses only (London Zones 1-3)

To apply, please send all CV’s to pressoffice@damaris.co.uk