We know that buying lingerie online can be a tricky experience, especially if it's your first time. However, we want it to be fun and stress free! We're always (9am-5:30pm Mon-Fri) on the other end of the telephone line at +44 (0) 207 636 7060, or firstname.lastname@example.org, but in case we can save you some time, we've collated some of our most frequently asked questions.
Still confused? Don't worry, just call us. (We do love a chat.)
CAN YOU ADVISE ME ON THE FIT?
We haven't even met! Yes, of course, and we'd love to. Mimi Holliday might be the coolest, but it's also SERIOUS about fit. You have a few options here; firstly, check out the size guide for information about the styles and fit of our collections. Need more help? We've got a whole team of lingerie fit experts in our Personal Shopping Team who are ready and willing to point you in the right direction.
The team can be reached at our London HQ by telephoning 0207 636 7060 between the hours of 9.30am- 5.30pm Monday- Friday. Alternatively you can email the team using the following address: email@example.com.
DO YOU OFFER GIFT WRAPPING?
WHERE IS MY NEAREST STOCKIST?
CAN I BUY GIFT VOUCHERS?Aren't you nice?! Yes, and they're pretty and personalised. Just see this link and you can purchase and send your gift card seamlessly. Let us know if we can help with anything at all.
HOW CAN I CONTACT THE COMPANY?Easily. You can contact Damaris Ltd by telephoning our Head Office on +44 (0) 207 636 7060 or if you're looking for something slower, you could write to us at the following postal address:
Damaris Ltd.Unit 18,
Utopia Village 7
HOW CAN I CHECK THE STATUS OF MY ORDER?
After your purchase is complete, you should have received an email confirming your order, and featuring a tracking number once the order has been dispatched. Has something gone awry? Get in touch and we'll work it out.
HOW DO I GET VIP ACCESS TO NEWS, BEHIND THE SCENES DETAILS AND RECEIVE SPECIAL OFFERS?
Want to be in the know? Of course you do, our clients are always ahead of the game. Join our mailing list for all the special stuff we keep just for you.
HOW DO I BECOME A STOCKIST FOR YOUR BRANDS?
For all wholesale queries, please contact our HQ via the following e-mail address: firstname.lastname@example.org and a member of our Sales team will respond to your enquiry.